Privacy Policy
Last Updated: September 21, 2026
AVIV MOR LLC, operating as Xcale Media (“Xcale Media,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, submit information through our website, or communicate with us by email, phone, SMS, or other channels.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Business or company information
- Information submitted through contact forms, chat widgets, or other forms on our website
- Communications you send to us
- Information related to services you inquire about or purchase
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring pages, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Provide and manage our services
- Communicate with customers and prospective customers
- Schedule appointments or consultations
- Provide customer support
- Send service-related communications
- Send marketing or promotional communications where you have provided the appropriate consent
- Improve our website, services, advertising, and customer experience
- Maintain the security and functionality of our website
- Comply with applicable legal and regulatory requirements
3. SMS and Mobile Messaging
If you provide your mobile phone number and separately consent to receive SMS messages from AVIV MOR LLC, we may send you marketing and promotional text messages, including information about our services, special offers, promotions, and service updates.
Consent to receive SMS messages is voluntary and is not a condition of purchasing any goods or services.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. You may reply HELP for assistance or contact us at aviv@xcale-media.com.
Carriers are not liable for delayed or undelivered messages.
4. Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Service Providers
We may use service providers that help us operate our website and provide our services, including providers of website hosting, communications, analytics, customer relationship management, payment processing, advertising, and other business infrastructure.
These providers may process information only as necessary to perform services on our behalf and subject to applicable contractual and legal obligations.
Mobile information and SMS opt-in data are handled as described in Section 4 above.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, and measure marketing and advertising effectiveness.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Choices
You may request to access, correct, or delete certain personal information we maintain about you, subject to applicable law.
You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.
For SMS communications, reply STOP at any time to opt out.
10. Third-Party Websites
Our website may contain links to websites or services operated by others. We are not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies.
11. Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
AVIV MOR LLC
Xcale Media
254 Chapman Rd, Ste 208 #28002
Newark, DE 19702
United States
Email: aviv@xcale-media.com
Phone: +972 52-623-5541
Website: xcale-media.com
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